Customer Service

Customer Service

EXISTING ORDER STATUS & TRACKING

Submitted an order, but have NOT received order status updates? It is possible that the email sent did not arrive, was blocked by your ISP or was placed in your junk/spam mail. Get order status information by clicking HERE to LOGIN.

Contact by Email

Sales questions, technical support, existing order questions or issues, quotations, etc. We will respond within 24 hours or sooner (except holidays and weekends) to all inquiries. This is the BEST way to get your FASTEST response.

RETURN & REFUND REQUESTS

You will need the ORDER NUMBER to submit a request for an RMA for the following return types:

  • Product Return for Refund, Defective Product Reporting
  • Incorrect Product Received, Product Missing from Order

If you do not have your order number handy, please click the LOG IN at the top menu, log in, click VIEW ORDER HISTORY. Your order number will be listed there.

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